Hospitality technology is evolving rapidly. Over the past 5 years, a large portion of the industry has started migrating from traditional on-premise PMS systems to **cloud-based (Cloud PMS)** solutions. Platforms like Opera Cloud, ElektraWeb Cloud, HotelRunner, and Mews offer hotel management mobile access, automatic updates, and scalable infrastructure.
However, this migration carries significant operational risks if not properly planned. Transferring years of accumulated guest data, reservation histories, and accounting records to a new system without data loss requires meticulous technical work.
Step 1: Inventory Your Existing System
Before starting the migration, you must document all integrations in your current PMS:
This inventory directly determines the scope and duration of migration.
Step 2: Data Cleansing and Standardization
Data in legacy systems is often inconsistent, duplicate, or incomplete. Before moving to Cloud PMS:
Step 3: Parallel Running Period
The recommended approach for uninterrupted operations is to establish a **parallel running period** where both old and new systems operate simultaneously. During this phase:
Step 4: Rebuilding Integrations
The Cloud PMS integration with POS, door locks, channel manager, and accounting software must be rebuilt from scratch. This stage is technically the most intensive and requires extensive API testing.
Step 5: Staff Training and Go-Live
Even with the technical infrastructure ready, staff unable to effectively operate the new system will cause operational disruptions. Before go-live:
At **Hotelsupp**, we manage Cloud PMS migration projects end-to-end, shielding you from technical complexities while ensuring your operations continue uninterrupted. Contact us for migration consulting.
