1. Data Controller

Under the Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data is processed by **Hotelsupp Information Technologies** as the data controller in the scope described below.

**Contact Information:**
- Email: info@hotelsupp.com
- Phone: +90 537 353 19 05

2. Personal Data Processed

Hotelsupp may process the following categories of personal data when you fill out forms on our website or communicate with us:

**Identity & Contact Info:** Name, surname, email address, phone number
**Professional Info:** Property/company name, property type, job position
**Technical Info:** IP address, cookie data, language preference, system logs

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Evaluating your B2B service requests and submitting tailored proposals
Managing client relations, scheduling consulting calls, and executing contracts
Ensuring website security, analyzing B2B lead scores, and optimizing user experiences
Complying with local legal requirements and regulatory obligations

4. Legal Grounds for Data Processing

Your data is processed based on the following legal grounds under Article 5 of the KVKK:

**Your explicit consent** — for marketing and communications
**Establishment or performance of a contract** — to fulfill service requests
**Legitimate interest** — for site security, Lead scoring, and B2B quality evaluation
**Legal obligations** — to comply with local laws (such as 5651 log retention)

5. Third-Party Data Transfer

Your personal data is never sold, leased, or shared with third-party marketing companies. It is only transferred to technical service providers (such as Resend Inc. for emails, Vercel Inc. for hosting, and our secure n8n webhook) strictly for the purpose of executing the services under security protocols.

6. Your Rights

Under Article 11 of the KVKK, you have the right to request access, correction, deletion of your personal data, or object to automated scoring. You can exercise these rights by contacting us at **info@hotelsupp.com**.